FAQ

The majority of brokers, including Apollo Energy use a commission-based payment method. This means that the supplier offer you receive will contain a small uplift in the form of a unit rate or standing charge which will be paid to the broker.

Fixed

A fixed energy contract means the price you pay for your energy usually won't change for the duration of the contract, which is usually between 1-3 years. There are some fixed contracts where some of the non-energy costs are reconcilable or pass through -- these need to be taken into account when selecting a contract type.

Flexible

In contrast, a flexible energy contract allows you to take advantage of wholesale price movements in order to buy gas and electricity at a more optimum time. Please note that the markets do rise as well as fall so it is not guaranteed that a better price can be obtained on flexible contracts.

Green

Purchasing green energy can vary in price but is guaranteed to be sourced from renewable sources, with some suppliers providing a supply which has produced zero carbon emissions.

P272 is a mandatory, industry-wide change issued by OFGEM and will be implemented by all energy suppliers. P272 defines that all non-half hourly (NHH) metered supplies with profile codes 05-08 (first two digits of your top line MPAN) must be settled as half hourly supplies (Profile Code 00) before 1st April 2017. Currently the majority of the electricity usage in mainland UK is estimated and therefore suppliers and network operators are unable to know the exact demands on the network & the exact costs of supply. A project has already been completed to install Automated Meters (AMRs) on all these supplies in preparation for P272, this was completed by 31st December 2014.

Energy and gas prices are affected by a wide range of factors ranging from movement on the oil market, supply issues, economic climates, the weather and major political events.